CounterPath 1.5 Telephone Uživatelská příručka

X-Lite for Mac User Guide

CounterPath Corporation6

71 Making Phone Calls1.1 The Onscreen Softphone Compact ViewTo display a compact view of the softphone, hide the dialpad and hide all the resources ta

CounterPath Corporation8The X-Lite MenuThe menu contains the following items that are specific to X-Lite:• X-Lite > Preferences. See page 42. • Vie

X-Lite for Mac User Guide91.2 Placing a CallPlace the call as described in the table below. The outgoing call opens in its own call panel, below any o

CounterPath Corporation10Dealing with an Auto AttendantIf you know that your call will be answered by an auto attendant and you know what menu items y

X-Lite for Mac User Guide11Placing another CallYou can place another call. There is no limit to the number of calls you can make, although eventually

CounterPath Corporation121.3 Handling Incoming CallsX-Lite must be running to answer incoming calls. (If X-Lite is not running, incoming calls may be

X-Lite for Mac User Guide131.4 Handling an Established CallEnding a CallClick the End call button on the Call panel (the call can be active or on hold

CounterPath Corporation141.5 Handling Video CallsPlacing a Video CallAdding VideoIf you have a camera, you can click Start Video to add video to an e

X-Lite for Mac User Guide15Pausing and Resuming VideoClick Stop Video on the call panel or close the video window to pause sending your video.Click St

CounterPath CorporationiiCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@cou

CounterPath Corporation161.6 Conference CallsStarting a Conference CallFrom the DashboardFrom an Existing Call • Enter the number or address by typing

X-Lite for Mac User Guide17Managing the ConferenceAdding another ParticipantIf your conference currently has only one participant, you can add the oth

CounterPath Corporation18Video Conference CallsStarting a Conference with VideoWhen you start a conference from established calls, video is included i

X-Lite for Mac User Guide191.7 VoicemailIf your service includes voicemail and you have set up voicemail options (page 35), then when you have voicema

CounterPath Corporation20

X-Lite for Mac User Guide212 Other X-Lite Features2.1 Instant MessagingSending an IM1. You can send an IM to a contact who has a softphone address.2.

CounterPath Corporation222.2 Viewing the Message ArchiveYou can view your recent IM activity for any contact.• Control-click a contact and choose View

231 The Contacts TabThe Contacts tab displays your contacts. Each contact is shown with presence information and icons for single-click phoning and IM

CounterPath Corporation241.1 Managing Contacts and GroupsAdding a ContactClick , or control-click a group and choose Add Contact to Group. The Contac

X-Lite for Mac User Guide25ExampleThis example shows how to add a contact when your VoIP service supports online availability via your SIP account.Add

iiiContentsIntroduction...

CounterPath Corporation26Modifying the Contact ListChanging Contact InformationTo change the information for a contact, control-click the contact and

X-Lite for Mac User Guide271.2 Using ContactsSee page 21You can watch the contact’s online status, if the contact has a softphone address.See page 30

CounterPath Corporation281.3 Sharing Online StatusYou can publish your online status to contacts who have softphone address, and you can set up X-Lite

X-Lite for Mac User Guide29Receiving an Online Status RequestSomeone who is not one of your contacts may add you as a contact on their end, and may in

CounterPath Corporation30Setting your Online StatusChanging your StatusClick the down arrow beside the online status indicator on X-Lite, and select t

X-Lite for Mac User Guide312 Using Other Resources2.1 The History TabFrom the menu bar, choose View > Show History.Managing the List of CallsYou ca

CounterPath Corporation322.2 The Favorites TabTo view the Favorites tab go to the menu bar and choose View > Show Favorites.You can create favorite

333 Configuring X-LiteFrom the menu bar, choose X-Lite > Preferences. The Preferences window appears.• When configuring X-Lite the first time, clic

CounterPath Corporation34User ID Typically the account number for the softphone account. For example, 6045551212 or 2766. Provided by your VoIP servic

X-Lite for Mac User Guide35Account – VoicemailThese settings let you set up to interact with your VoIP service provider’s voicemail service. Your serv

CounterPath Corporationiv

CounterPath Corporation36Number for sending calls to voicemail Complete only if your VoIP service includes voicemail. Optional, but you must complete

X-Lite for Mac User Guide37Account – TopologyField DescriptionFirewall traversal methodChoose the setting recommended by your VoIP service provider:•

CounterPath Corporation38Account – PresencePresence allows other softphone users to see your online status, and also allows you to see the online stat

X-Lite for Mac User Guide39Account – TransportField DescriptionSignaling Transport Contact your VoIP service provider to identify the types of transpo

CounterPath Corporation40Account – AdvancedField DescriptionRegister SettingsReregister every The time interval between X-Lite’s attempts to reregiste

X-Lite for Mac User Guide41Session timer preference This field specifies your preference for which party should send the refresh. The preference is no

CounterPath Corporation423.2 General PreferencesFrom the menu bar, choose X-Lite > Preferences. The Preferences window appears. All the tabs on thi

X-Lite for Mac User Guide43Preferences – Alerts & SoundsThis panel lets you control the alert box and lets you assign sounds. Enable Alert Display

CounterPath Corporation44Preferences – DevicesX-Lite automatically detects devices at each startup, and selects the most appropriate device for each p

X-Lite for Mac User Guide45Other DevicesRing on The device where you want to hear the phone ringing.Change this field only if you want to override the

11 IntroductionX-Lite is a softphone from CounterPath that enables you to make VoIP voice and video calls, send and receive instant messages, share on

CounterPath Corporation46Preferences – CodecsAudio CodecsThis panel shows all the audio codecs that are included in X-Lite. You can enable or disable

X-Lite for Mac User Guide47Video CodecsThis panel shows all the video codecs that are included in X-Lite. You can enable or disable codecs as desired.

CounterPath Corporation48Preferences – CallsThese settings let you configure how you want auto answer to handle incoming calls, when Auto Answer is en

49A TroubleshootingFrom the menu bar, choose Help > Troubleshooting. The Troubleshooting window appears.Testing Audio QualityWhile you are on a pho

CounterPath Corporation50Testing Video QualityWhile you are on a phone call, you can test the quality of the video. Note that to perform a valid test,

X-Lite for Mac User Guide51Testing Audio DevicesYou can verify that your microphone and speakers are working and can set the volume to a comfortable l

CounterPath Corporation52B Dial PlanWhen a call attempt is made, the call input (what you type, select or drag onto the call entry field) can be modif

X-Lite for Mac User Guide53The following table describes the most common elements. All regular expression elements are supported.Transformation Keywor

CounterPath Corporation54B.2 How the Input Is ProcessedComparing Input to the Dial Plan PatternsThe input is compared to the dial plan. Keep in mind t

X-Lite for Mac User Guide55[2-9]xxxxxxxxxThe third pattern is any ten-digit number beginning with a number other than 1. The assumption is that this i

CounterPath Corporation2

CounterPath Corporation56C Exporting ContactsYou can export a contact list to a comma-separated file.1. From the menu bar, choose Contacts > Export

X-Lite for Mac User Guide57D GlossaryBroadband Broad or wide bandwidth. In data transmission, the wider the band, the more data it is possible to tran

CounterPath Corporation58

32 Installation and Setup2.1 Getting ReadyAccount InformationAfter choosing a VoIP service provider, you will need the following information:• User na

CounterPath Corporation42.2 Configuring X-LiteSetting up AccountsAfter obtaining SIP account information from your VoIP service provider, you can set

X-Lite for Mac User Guide52.3 TroubleshootingX-Lite includes tools for helping you troubleshoot problems. From the menu, choose Help > Troubleshoot