
CounterPath Corporation
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2.4 Troubleshooting
X-Lite 4 includes three tools for helping you troubleshoot problems:
• You can verify that your microphone, speakers and camera are working and can set the volume to a
comfortable level without having to actually place a phone call.
• You can verify that you are successfully connected to the network.
• While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you
should be on an established call (not a call attempt).
See page 49.
2.5 Checking for X-Lite Updates
To check for updates to X-Lite, choose Help > Check for Updates. The Auto Update window appears.
• If a new version of the software is available, you can download it from this window.
• If no newer version is available, this window informs you that your version is up to date.
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