Counterpath eyeBeam 1.11 User Guide for Windows Uživatelský manuál stáhnout pdf (Strana 27)

4.4 Do Not Disturb

eyeBeam allows users to set their softphone to a Do Not Disturb mode. When the softphone is set

to this mode all incoming calls will be sent to voicemail or given a “busy” indication. NOTE THAT

DETAILED EXPRESSIONS OF THIS FEATURE ARE DEPENDENT UPON THE USER’S SERVICE PROVIDER

NETWORK.

Do Not Disturb is toggled on/off by clicking the on-screen DND button.

4.5 Auto-Answer

eyeBeam allows users to set their softphone to Auto-Answer mode. When the softphone is set to

this mode eyeBeam answers the call automatically after a wait time that can be changed from the

System item found in the Settings menu.

Auto-Answer is toggled on/off by clicking the on-screen AA button.

NOTE THAT THIS FEATURE CAN BE COMBINED WITH AUTO-CONFERENCE DESCRIBED BELOW.

4.6 Auto-Conference

eyeBeam includes an Auto-Conference feature which can be enabled or disabled by clicking on

the AC button. When combined with the Auto-Answer feature described above, eyeBeam can

control the way participants get added to a conference. The different levels of control for

managing a conference are shown in Table 1 below:

Table 1: Conference Management

Level of Control Conference Process

AA off / AC off

Manual conference

Conference Host manually accepts calls and adds

each to conference – see S

ection 4.1.2

AA on / AC off

Auto-answer, manual add to conference

eyeBeam automatically answers calls and the

conference host manually adds each to conference

AA off / AC on

Individual answer, auto add to

conference

Conference host answers each call and each is

automatically added to conference

AA on / AC on

Conference Server Mode

eyeBeam acts as a fully automated conference server

answering each incoming call and adding them to the

conference

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Counterpath eyeBeam 1.11 User Guide for Windows Uživatelský manuál Strana 27