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3.11 Viewing Your Workgroup
The workgroup gives you a detailed view of phone-related activity for a team.
The workgroup feature must be set up before it can be used; see “SIP Account Properties – Presence” on
page 76. Once this is done, choose View > Workgroup to view your workgroup.
The Workgroup window supports many of the same features as the contact list.
Monitor, Pick up and Join
Click to pick up this call. A call panel will open on your Bria and
you will immediately be connected to the caller.
A member is receiving an incoming call
Incoming Call
A member is making an outgoing call.
You cannot join this call until it is established
Outgoing Call
- Bria 4 for Windows User Guide 1
- Retail Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- Subsequent Startups 8
- 2.3 Configuring Bria 9
- Populating your Contact List 10
- 2.4 Troubleshooting 11
- 2.5 Checking for Bria Updates 11
- 2.6 Managing Bria Licenses 11
- 7. Click Done 12
- 3 Making Phone Calls 13
- The Bria Menu 14
- 3.3 Placing a Call 15
- 6045551212PPP44; 16
- 6045551212PPPPPP1PP3PP2; 16
- 6045551212XXX44; 16
- Letters to Numbers 17
- Placing another Call 18
- 3.4 Handling Incoming Calls 19
- Auto Answer 20
- Disabling Call Waiting 20
- Add as Contact 21
- Place another call 21
- Encryption 22
- Ending a Call 22
- 3.6 Transfering a Call 23
- 3.7 Handling Video Calls 25
- Pausing and Resuming Video 26
- 3.8 Conference Calls 27
- From an Existing Call 28
- Managing the Conference 29
- Video Conference Calls 30
- 3.9 Voicemail 31
- 3.10 Forwarding Calls 31
- 3.11 Viewing Your Workgroup 32
- Receiving a Request to Join 33
- 4 Other Bria Features 35
- Receiving an IM 36
- 4.2 Sending a Broadcast IM 37
- Starting a Group Chat 38
- Managing a Group Chat 39
- Leaving a Group Chat 39
- 4.4 Chat Rooms 40
- 4.5 Viewing Messages 41
- Sending Files 42
- Receiving Files 42
- 4.7 Sharing your Screen 43
- 4. Restart Bria 44
- Inviting Participants 45
- Inviting by Sending an Email 46
- Combining Methods 48
- Starting a Session 49
- Managing a Session 50
- Generating a New Session ID 51
- Receiving an Invitation 52
- 5 The Contacts Tab 53
- Exporting Contacts 55
- Adding a Contact 57
- Field Description 58
- Modifying the Contact List 60
- 5.3 Using Contacts 61
- 5.4 Sharing Online Status 62
- Sharing Online Status 63
- Setting your Online Status 65
- 5.5 Privacy 68
- 6 Using Other Resources 69
- 6.2 Favorites Tab 70
- 7 Configuring Bria 71
- XMPP Account 73
- Presence 80
- When You Are a Supervisor 82
- INVITEs that are for 85
- Outlook Account 88
- 7.2 Configuring Preferences 90
- Preferences – Privacy 92
- Preferences – Devices 93
- Preferences – Shortcut Keys 95
- Preferences – Audio Codecs 96
- Preferences – Video Codecs 97
- Preferences – Directory 98
- Preferences – Calls 99
- CounterPath Corporation 100
- A Troubleshooting 101
- Testing Audio Quality 102
- Diagnostics 103
- B Application Hot Keys 104
- C Dial Plan 105
- Valid Content 106
- Transformation Keywords 107
- Order of Transformations 107
- Results of the Comparison 108
- C.2 Examples 109
- D Contact List Headings 111
- E Other Ways to Run Bria 112
- E.2 From the Command Line 113
- F Glossary 114
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