Counterpath Bria 2.3 User Guide Uživatelský manuál Strana 1

Bria 2.3 for WindowsUser Guide

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7Setting up for VoicemailYour VoIP service provider may offer voicemail. If it does, then you can set up some voicemail features in Bria. See “SIP Acc

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Bria 2.3 for Windows User Guide93Using Bria3.1 Starting BriaIf Bria is not already running, start it as you would any other program: Use the Windows S

CounterPath Corporation103.3 The Onscreen CMC The Bria MenuFile• My Profile. See page 47.• Preferences. These settings control the way that you work w

Bria 2.3 for Windows User Guide11ActionsLists the actions that you can perform, depending on the current “state” of Bria. For example, if a contact is

CounterPath Corporation123.4 Placing a CallYou can contact someone using:• A softphone address ([email protected])• A traditional phone number, if s

Bria 2.3 for Windows User Guide13How From the ... DescriptionKeying Dialpad or computer keyboard1. If another call is currently in progress, click

CounterPath Corporation14Placing another CallTo place a new call (without hanging up on the current call), click the Start another Call button. In the

Bria 2.3 for Windows User Guide15• If there is no match on any dial plans or if no dial plans are defined, then the default account is used. The defau

CounterPath CorporationCounterPath Corporation.Suite 300, Bentall One Centre505 Burrard Street Box 95Vancouver BC V7X 1M3Tel: 1.604.320.3344sales@coun

CounterPath Corporation163.5 Handling an Incoming CallBria must be running to answer incoming calls. (If Bria is not running, incoming calls may be di

Bria 2.3 for Windows User Guide173.6 Handling an Established CallWhile the call is in progress you can:• Control the audio: use the speakerphone, mute

CounterPath Corporation183.7 Transfering a CallQuick TransferYou can set up a list of phone numbers that calls can be transferred to. Then during a ca

Bria 2.3 for Windows User Guide19Attended Transfer – Call then TransferYou can first speak to the target (the person you are transfering the call to),

CounterPath Corporation203.8 VideoAdding VideoEither you or the other party can add video at any time.To add video, open the Video panel and click Sta

Bria 2.3 for Windows User Guide213.9 VoicemailIf your service includes voicemail, then when you have voicemail messages, the word “new” appears beside

CounterPath Corporation223.11 Conference CallsStarting a Conference CallYou can create a conference call starting from one existing call:1. Click the

Bria 2.3 for Windows User Guide23Managing the ConferenceAdding More ParticipantsYou can add more participants to an existing conference in any of thes

CounterPath Corporation24Suspending the ConferenceTo suspend the conference, click the Hold button. Audio ControlsAdjusting Volume. Use the speaker ad

25How Video Is SharedWhen you conference two calls together, video continues as it was before the conference call. For example, if you were sharing vi

iContentsIntroduction...

CounterPath Corporation263.12 Instant MessagingInstant messages are made using softphone address. Therefore, you can send or receive an instant messag

27Receiving an IMWhen an IM is received, either the IM window or a Call Alert pops up. (To control which window appears, see see “Preferences – Applic

CounterPath Corporation283.13 Sending and Receiving FilesSending FilesIf you have an XMPP account, you can send files to any contact who also has an X

Bria 2.3 for Windows User Guide29Receiving FilesIf you have an XMPP account, another person with an XMPP address may send you files. The following dia

CounterPath Corporation303.14 EmailYou can send an email to one or more contacts, or to all the contacts in a group.Select the contact, contacts or gr

Bria 2.3 for Windows User Guide314 The Address BookThe Address Book panel, which is divided into tabs, provides access to the following: • Contacts.•

CounterPath Corporation32Setting up ContactsAdding a ContactClick , or right-click a group and choose Add Contact to Group. The Contact Profile dialo

Bria 2.3 for Windows User Guide33Contact Profile — Advanced DialogThis dialog lets you fine tune the presence sharing information for this contact and

CounterPath Corporation34• Create a new contact: Click Create. Change the display name, contact method, and group if desired. Press OK.• Update an exi

Bria 2.3 for Windows User Guide35•given_name• surname• postal_address.For a complete list of headings, see “Contact List Headings” on page 87.3. Save

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CounterPath Corporation36Managing ContactsChanging Contact InformationTo change the information for a contact, right-click the contact and choose View

Bria 2.3 for Windows User Guide37Contact FlyoutLeft-click on a contact to show the Contact flyout. This flyout shows all the contact methods set up fo

CounterPath Corporation384.2 History TabManaging the Lists of CallsYou can right-click on an entry in a list to:• Delete the call.• Delete all entries

394.3 AvailabilityAvailability refers to the ability to see whether a person is available or not: online, on phone, busy, and so on. Your availability

CounterPath Corporation40Sharing AvailabilityWatching others’ Availability To be able to see the availability of another person, either add that perso

41Receiving a Presence RequestYour Bria receives a new contact request when you add a contact to your list (with “Show this contact’s Availability” ch

CounterPath Corporation42For important information on how privacy affects availability, see “Privacy” on page 45.Button Next Action ResultAllow and Ad

Bria 2.3 for Windows User Guide43Setting your AvailabilityChanging your AvailabilityClick the down arrow beside the availability indicator on Bria, an

CounterPath Corporation44Do not disturb You have set your availability to this status. Bria will never automatically switch you out of this status; yo

Bria 2.3 for Windows User Guide454.4 PrivacyYou can control how contacts and other people can contact you by phone or IM, and you can control whether

11 Introduction1.1 What Is Bria?CounterPath Bria is a standards-based multimedia communications application.With its enhanced new interface, Bria exp

CounterPath Corporation46On an Incoming IMTo block who sends an IM, choose Options > Block this Person on the Instant Message window. Then close th

Bria 2.3 for Windows User Guide475 Configuring BriaYou can configure Bria in several ways:• Set up your personal profile. See below.• Configure global

CounterPath Corporation485.2 Configuring PreferencesChoose File > Preferences. The Preferences window appears. The Preferences panels let you cont

Bria 2.3 for Windows User Guide49Preferences – Alerts & SoundsThis panel lets you control the Call Alerts box and lets you assign sounds. Showing

CounterPath Corporation50Preferences – PrivacyYou can control how contacts and other people can contact you by phone or IM, and you can control whethe

Bria 2.3 for Windows User Guide51Preferences – Quick TransferThis panel lets you set up a list of phone numbers that calls can be transferred to. Then

CounterPath Corporation52Preferences – DevicesBria automatically detects devices at each startup, and selects the most appropriate device for each pur

Bria 2.3 for Windows User Guide53Field DescriptionHeadset ModeSpeaker Microphone Change these fields only if you want to override the devices that Bri

CounterPath Corporation54Preferences – NetworkField DescriptionNetwork Connection Speed Select the type of network connection for your computer.The sl

Bria 2.3 for Windows User Guide55Preferences – Audio CodecsThis panel shows all the codecs that are included in the retail version of Bria. You can en

CounterPath Corporation2• Automatic selection of the best codec based on the other party’s capability, the available bandwidth, and network conditions

CounterPath Corporation56Supported CodecsBria supports a wide range of codecs. See the table.Codec Narrowband Wideband Royalty-bearingIncluded in Reta

Bria 2.3 for Windows User Guide57Preferences – Video CodecsThis panel appears only on versions of Bria that include video functionality.Video codecs d

CounterPath Corporation58Preferences – Quality of ServiceThe Quality of Service panel lets you request a specific transport service for audio, video a

Bria 2.3 for Windows User Guide59There are two types of services. The service to use depends on what your internet service provider supports:• GQoS, w

CounterPath Corporation60Preferences – Contact StorageThese settings let you set up a remote storage system for your contact list via WebDAV or XCAP.

Bria 2.3 for Windows User Guide61Preferences – DiagnosticsThis panel lets you enable logging to files. Logging uses computer resources, so you should

CounterPath Corporation62Preferences – AdvancedField DescriptionReduce echos Turning this feature on improves sound quality. This feature is typically

Bria 2.3 for Windows User Guide635.3 Configuring AccountsChoose File > Account Settings.The Account Settings window appears. Accounts Settings Wind

CounterPath Corporation64Setting the Default AccountWhen multiple SIP accounts are enabled, the first account listed is always the default. Use the Mo

Bria 2.3 for Windows User Guide65XMPP AccountTable 4: XMPP Account Properties – AccountField DescriptionAccount name If desired, change the account na

32 Installation and Setup2.1 Getting ReadySIP AccountsAfter choosing a VoIP service provider, you will need the following information:•User name• Pass

CounterPath Corporation66Outbound proxy The value in Jabber ID and in this setting may be used by Bria to compose a valid jid:• If Jabber [email protected]

Bria 2.3 for Windows User Guide67SIP Account Properties – AccountTable 5: SIP Account Properties – AccountField DescriptionAccount name If desired, ch

CounterPath Corporation68Send outbound via Choose the setting specified by your VoIP service provider: • Domain: If your VoIP service provider require

Bria 2.3 for Windows User Guide69SIP Account Properties – VoicemailComplete these settings only if your service provider offers voicemail.These settin

CounterPath Corporation70Send calls to voicemail if unanswered Complete only if your VoIP service includes voicemail.To send to voicemail after the sp

Bria 2.3 for Windows User Guide71SIP Account Properties – TopologyTable 7: SIP Account Properties – TopologyField DescriptionFirewall TraversalIP Addr

CounterPath Corporation72Use XTunnels The appropriate setting depends on whether your VoIP service provider has an XTunnels server. • Automatic: Use X

Bria 2.3 for Windows User Guide73SIP Account Properties – PresencePresence allows other softphone users to see your online availability, and also allo

CounterPath Corporation74SIP Account Properties – StorageThese settings let you set up a remote storage system for the buddy list for this SIP account

Bria 2.3 for Windows User Guide75SIP Account Properties – SecurityTable 10: SIP Account Properties – SecurityField DescriptionSignaling Transport Cont

CounterPath Corporation4Multimedia Device RequirementsBria requires both speakers and a microphone to make calls. Any of the following configurations

CounterPath Corporation76SIP Account Properties – AdvancedsTable 11: SIP Account Properties – AdvancedField DescriptionRegister SettingsReregister eve

Bria 2.3 for Windows User Guide77Maximum time This is the maximum wait time between attempts to reregister. Once this maximum is reached, Bria will wa

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Bria 2.3 for Windows User Guide79A Application Hot KeysFunction Keyboard ShortcutAnswer EnterExit Ctrl QHang up EscHold PeriodIncrease/Decrease Volume

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Bria 2.3 for Windows User Guide81B Dialing PlanWhen a call attempt is made, the call input (what you type, select or drag onto the Call display) is pr

CounterPath Corporation82B.1 Dialing Plan SyntaxIn Bria, the dialing plan establishes the expected patterns of characters for a telephone number or so

Bria 2.3 for Windows User Guide83TimersThere are two timers:• T timer is 4 seconds.• The long timer is 20 seconds.These timers are used in input compa

CounterPath Corporation84B.2 How the Input Is ProcessedComparing Input to the Dialing Plan PatternsThe input is compared to each dialing plan in turn,

Bria 2.3 for Windows User Guide85B.3 ExamplesExample 1\a\a.T|xxxxxxx.T;match=2;pre="9"This simple example shows how to differentiate between

Bria 2.3 for Windows User Guide52.3 Configuring BriaIf Bria is not already running, start it as you would any other program: Use the Windows Start men

CounterPath Corporation86• Handling of the account prefix (#1), if you are upgrading from Bria 1.1 and are accustomed to entering the account number.

Bria 2.3 for Windows User Guide87C Contact List HeadingsFollowing is a list of all the headings that are used in the Bria contact list. This list can

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Bria 2.3 for Windows User Guide89D Location of FilesSystem files get copied to the installation directory specified when installing Bria. The default

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Bria 2.3 for Windows User Guide91E Other Ways to Run Bria E.1 From a HyperlinkYou can attach a hyperlink to a phone number or softphone address that,

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Bria 2.3 for Windows User Guide93F GlossaryAEC Acoustic echo cancellation. Processing of the audio or video signal to reduce the echo effect that can

CounterPath Corporation94RFC Request for Comment. A document that describes an aspect of an internet technology. An RFC may be a proposed, draft or fu