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7 Configuring Bria
7.1 Configuring Accounts
Accounts Settings Window
Choose Softphone > Account Settings. The Account Settings window appears showing all the accounts
currently set up. From this window you can add (create), enable or disable, edit, or remove a SIP, XMPP or
Outlook account.
In general, you will work with accounts as follows:
• You will create one or two SIP accounts at startup, following instructions from your system administrator.
The only setup you may need to perform is:
• Set up voicemail and call forwarding to suit yourself. See page 75.
Your “corporate” SIP account
This account will be used for calls if Auto Select is used
(page 13) and there are no dial plan rules for selecting the
account
Your own Gmail account
Here is a typical setup
Account 1 has been set up to support Workgroup
Another SIP account
An Outlook account. This account is automatically created for
you in some situations; see page 81.
Your “corporate” XMPP account
- Bria 4 for Windows User Guide 1
- Enterprise Deployments 1
- Contents 3
- 1 Introduction 5
- 2 Installation and Setup 7
- 2.2 Configuring Bria 8
- Populating your Contact List 9
- 2.3 Troubleshooting 10
- 2.4 Checking for Bria Updates 10
- 2.5 Managing Bria Licenses 10
- CounterPath Corporation 12
- 3 Making Phone Calls 13
- The Bria Menu 14
- 3.3 Placing a Call 15
- 6045551212PPP44; 16
- 6045551212PPPPPP1PP3PP2; 16
- 6045551212XXX44; 16
- Letters to Numbers 17
- Placing another Call 18
- 3.4 Handling Incoming Calls 19
- Auto Answer 20
- Disabling Call Waiting 20
- Add as Contact 21
- Place another call 21
- Encryption 22
- Ending a Call 22
- 3.6 Transfering a Call 23
- 3.7 Handling Video Calls 25
- Pausing and Resuming Video 26
- 3.8 Conference Calls 27
- From an Existing Call 28
- Managing the Conference 29
- Video Conference Calls 30
- 3.9 Voicemail 31
- 3.10 Forwarding Calls 31
- 3.11 Viewing Your Workgroup 32
- Monitor, Pick up and Join 33
- Receiving a Request to Join 34
- Set up for Deskphone Mode 35
- Working in Deskphone Mode 35
- 4 Other Bria Features 37
- Receiving an IM 38
- 4.2 Sending a Broadcast IM 39
- Starting a Group Chat 40
- Managing a Group Chat 41
- Leaving a Group Chat 41
- 4.4 Chat Rooms 42
- 4.5 Viewing Messages 44
- Sending Files 45
- Receiving Files 45
- 4.7 Sharing your Screen 46
- 4. Restart Bria 47
- Inviting Participants 48
- Inviting by Sending an Email 49
- Combining Methods 51
- Starting a Session 52
- Managing a Session 53
- Generating a New Session ID 54
- Receiving an Invitation 55
- 5 The Contacts Tab 57
- Exporting Contacts 59
- Adding a Contact 61
- Field Description 62
- Modifying the Contact List 64
- 5.3 Using Contacts 65
- 5.4 Sharing Online Status 66
- Sharing Online Status 67
- Setting your Online Status 69
- 5.5 Privacy 72
- 6 Using Other Resources 73
- 6.2 Favorites Tab 74
- 6.3 Directory Tab 75
- 7 Configuring Bria 77
- Presence 80
- When You Are a Supervisor 82
- XMPP Account 83
- Outlook Account 85
- 7.2 Configuring Preferences 87
- Preferences – Privacy 90
- Preferences – Devices 91
- Preferences – Shortcut Keys 93
- Preferences – Audio Codecs 93
- Preferences – Video Codecs 93
- Preferences – Directory 94
- Preferences – Calls 95
- A Troubleshooting 97
- Testing Audio Quality 98
- Diagnostics 99
- B Application Hot Keys 100
- C Contact List Headings 101
- D Other Ways to Run Bria 102
- D.2 From the Command Line 103
- E Glossary 104
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